Please note that shipping times are currently slower than usual in most parts of the world, due to the current health crisis. Please check the Royal Mail website for latest updates.

Shipping within the UK

Within the UK we post out every week day using Royal Mail 24. This is a next working day service 95% of the time, but occasionally does take a little longer.

We like to keep things simple, so if your order contains an axe, shipping will cost £4.95

If you order does not contain an axe, shipping will be just £2.95

If your order is over £150, your shipping will be free!

International Shipping

Across the rest of the world most parcels ship using Royal Mail international tracked, this usually takes 3-5 working days within Europe, 5-7 working days to the US, and differing amounts of time to the rest of world At busy times parcels can take 2-3 weeks internationally, and larger orders may be shipped with an alternative courier.

If your order contains an axe, shipping will be £14.95

If your order does not contain an axe, shipping will cost £9.95

International shipping costs do not include customs or import duties, these will be applied when the package arrives in your country as per your country’s guidelines.

If you are in South Africa our standard shipping method is currently taking 2-3 months for delivery. Please contact us before placing your order and we can look into an alternative courier for you.

Returns

We hope that you love your new tools, but if there is anything wrong then please get in touch! We want everyone to be happy and will do our best to fix things for you.

If the tools just don’t suit you then we understand that too – tools are really personal things, and different things suit different people. Pop your tools in the post back to us for a no questions asked refund – we hope you find what you are looking for elsewhere.

Don’t worry about sending anything back ‘unused in original packaging’, we aren’t like that, we know that you need to use a tool to understand it. If there is anything you aren’t sure about, please use your tools before making your mind up! No pressure on time or used-ness.