Please note that shipping times are currently significantly slower than usual in most parts of the world, due to the health crisis. Please check the Royal Mail website for latest updates. Our international shipping costs have also significantly increased as reflected by our prices below.
Shipping within the UK
Within the UK we post out every week day using Royal Mail 24. This is a next working day service 95% of the time, but occasionally does take a little longer.
**Dec 2020 – this is currently NOT a next day service, our fastest parcels are arriving in 3 days, with some taking up to 2-3 weeks. We have added the option of Special Delivery, which we would recommend if your delivery is urgent.**
We like to keep things simple, so for standard delivery, P&P will cost £4.94
For special delivery, the cost will be £8.94
If your order is over £150, your P&P will be free!
Across the rest of the world most parcels ship using Royal Mail international tracked, this usually takes 3-5 working days within Europe, 5-7 working days to the US, and differing amounts of time to the rest of world. At busy times parcels can take 2-3 weeks internationally, and larger orders may be shipped with an alternative courier.
If you are in the EU & your order contains an axe, P&P will be £14.95
If you are in the EU & your order does not contain an axe, P&P will be £9.95
If you are outside the EU & your order contains an axe, P&P will be £19.95
If you are outside the EU & your order does not contain an axe, P&P will be £14.95
International shipping costs do not include customs or import duties, these will be applied when the package arrives in your country as per your country’s guidelines. From 1st Jan 2021 this now also applies to Europe.
If you are in South Africa our standard shipping method is currently taking 2-3 months for delivery. Please contact us before placing your order and we can look into an alternative courier for you.
We hope that you love your new tools, but if there is anything wrong then please get in touch! We want everyone to be happy and will do our best to fix things for you.
If the tools just don’t suit you then we understand that too – tools are really personal things, and different things suit different people. Pop your tools in the post back to us for a no questions asked refund – we hope you find what you are looking for elsewhere.
Don’t worry about sending anything back ‘unused in original packaging’, we know that you need to use a tool to understand it. If there is anything you aren’t sure about, please feel free to use your tools to help you make your mind up! No pressure on time or used-ness from us.